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MiLogin Disruptions Limit Access To Michigan Unemployment Services
Russ Survance
Mon, 23 Feb 2026 14:32:17 EST
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The State of Michigan's MiLogin system - the secure portal used to access a variety of state services - is experiencing intermittent outages, temporarily preventing some users from signing in.
The service interruptions are impacting employers and claimants who rely on the Michigan Unemployment Insurance Agency's online platforms. Both the Michigan Web Account Manager (MiWAM), used by claimants to manage benefits, and MiUI, used by employers to file reports and pay taxes, require users to log in through MiLogin before gaining access. As a result, users have been unable to enter those systems during outage periods.
State officials said the disruptions are affecting multiple agencies and are being closely monitored. There is currently no estimated timeline for full restoration of services.
While online account access may be limited, workers and employers can still find assistance and information through Michigan.gov/UIA and related online tools, including:
The UIA Claimant Roadmap, a six-step guide to applying for and understanding unemployment benefits, available at Michigan.gov/UIAClaimantRoadmap.
An artificial intelligence-powered chatbot at Michigan.gov/UIA that provides answers to general unemployment questions on desktop and mobile devices.
Online coaching sessions hosted by UIA staff covering topics such as first-time claims, overpayment repayment, Monetary Determination letters, and the protest and appeals process. A First-time Filer session is also offered in Spanish.
Resources for federal employees who have been furloughed or laid off at Michigan.gov/FederalWorkerHelp.
The UIA Economic Dashboard tracking unemployment trends at Michigan.gov/UIAEconomicDashboard.
The Employer Help Center, which provides guidance on unemployment tax and claim issues, at Michigan.gov/UIAEmployerHelpCenter.
The Advocacy Program offering no-cost legal assistance to workers and employers appealing UIA determinations.
Those needing assistance with a claim can:
Use the chatbot at Michigan.gov/UIA
Browse FAQs, videos and other resources at Michigan.gov/UIA
Chat through MiWAM Monday through Friday from 8 a.m. to 4:30 p.m.
Schedule an in-person, phone or virtual appointment at Michigan.gov/UIA
Call 1-866-500-0017 Monday through Friday. TTY users may call 1-866-366-0004.
